Shipping Policy & Refund and Return Policy
Shipping Policy
We offer standard shipping (3-5 business days) for $5.99 and expedited shipping (1-2 business days) for $12.99 within the continental United States.
Once shipped, standard delivery typically takes 5-10 business days. Please allow 1-2 business days for order processing. Orders are not processed or shipped on weekends or holidays.
We currently only ship within the United States. We are unable to ship aerosol products via expedited shipping due to transportation regulations.
Tracking information will be emailed to you once your order has shipped. You can track your package using the provided tracking number on our website.
Refund and Return Policy
We appreciate your business and aim to provide you with the best products and services. Please read our refund and return policy carefully before making a purchase.
No Refunds and No Returns
All sales are final. We do not accept returns, exchanges, or provide refunds for any products or services purchased through our website. By completing a purchase, you agree to these terms and acknowledge that you will not be able to return the product or request a refund under any circumstances.
Store Credit
While we strive to ensure every product and service meets our high standards, we understand that issues may occasionally arise. In the unlikely event that you receive a defective or damaged product, please contact getlifted@elevationarts.com within 48 hours of receiving your order. We will review your case and, if deemed appropriate, may offer a store credit at our sole discretion.
Contact Us
If you have any questions or concerns about our refund and return policy, please feel free to contact our customer support team at:
Email: getlifted@elevationarts.com
Thank you for your understanding and for choosing Elevation Arts Group, LLC